ZEBEST BUSINESS

ZEBEST BUSINESS Account & Data Deletion

This is the external resource for a ZEBEST BUSINESS Root Owner to start the existing authenticated business/account deletion flow without reinstalling the mobile app.

Last updated: 14 September 2026

Start deletion on the web

The canonical deletion engine already exists inside ZEBEST BUSINESS. Use the authenticated web interface rather than sending an unverified deletion email.

OPEN ZEBEST BUSINESS DELETION
  1. Sign in to ZEBEST BUSINESS as the Root Owner.
  2. Open Business Data and choose DELETE BUSINESS.
  3. Download an export first if you want a copy of your data.
  4. Complete the required security verification, enter your password and type DELETE (or the accepted business-name confirmation shown by the web app).
  5. Confirm the deletion request.
30-day recovery period: the deletion is scheduled 30 days ahead; it is not finalized immediately. Business sessions/access are revoked when the request is made. Before the deletion date, the Owner can sign in through the available ZEBEST BUSINESS recovery flow and cancel/recover the account.

Delete from the mobile app

If you still have the app, go to AKAUNTI YANGU → FARAGHA & AKAUNTI → FUTA AKAUNTI. The mobile flow uses the same canonical Business deletion authority and shows REJESHA AKAUNTI while a deletion request is pending.

What happens to data

Operational access and credentials are closed as the deletion process is finalized. ZEBEST BUSINESS does not cascade-delete immutable financial, legal, security or audit evidence that must be retained. Records that no longer need to remain identifiable may be minimized or anonymized where appropriate.

Staff accounts

Deleting an entire business is a Root Owner action. Removing a staff member from a business is different from deleting the business: an authorized business administrator can revoke staff access while legitimate historical work, payroll, attendance, transaction or audit records remain as records of the business.

Cannot sign in?

If the Root Owner cannot sign in or complete the required security verification, contact the privacy/support team for account-recovery assistance. Do not send passwords, PINs, one-time codes or bank PINs by email.

Email: info@zebest.co.tz
Use email for access/recovery assistance, not as a replacement for the authenticated deletion authority when you can sign in.

Privacy Policy

Read the ZEBEST BUSINESS Privacy Policy for collection, use, sharing, security and retention details.

Kwa Kiswahili

Root Owner anaweza kuanza deletion nje ya mobile app kupitia ZEBEST BUSINESS Web → Business Data → DELETE BUSINESS. Ombi hupangwa siku 30 mbele, sessions/access hufungwa, na Owner anaweza kughairi/rejesha kabla ya deadline kupitia recovery flow iliyopo. Financial/legal/audit evidence inayotakiwa kuhifadhiwa haifutwi kwa cascade. Ukishindwa kuingia, tumia support kwa account-recovery assistance; usitume PIN, password au OTP kwa email.